A city is termed to be a smart city when it actively engages and uses a variety of electronic data collection sensors to provide data and information.

The smart city then proceeds to use this information to manage and use assets and resources in an efficient manner – this invariably lends itself to enhanced public safety and security.

Here at YITSOL we make every effort to ensure the effective and efficient use of Information and Communication Technologies, so as to actively contribute to the livability, workability and sustainability of cities.

Smart City Challenges:

That said, the utopia of a smart city isn’t without its challenges. Let’s look at some of them below:

  • A smart city must provide for the resilient, secured and carrier grade deployment of Information and Communication Technology (ICT).
  • As the sensor discovery process is firmly tied to the middleware platform, this invariably results in a unique implementation for each platform – this must be borne in mind and provided for.
  • A smart city also requires quicker and faster implementations with a better success rate – this must be actioned.
  • Further, a robust and foolproof plan and charter for digital and social asset management must be drawn up and agreed upon.
  • The powers that be must make sure that the technology deployed for the making of the smart city is constantly being updated to the latest developments available – thus ensuring that the technology is current and not obsolete.

Smart City IT Landscape:

YITSOL’s Socially Aware Integrated Command & Control Center (SAI3C) includes:

1. Analysis of city sentiments:

Information received from social media platforms, as well as emails, phone calls and SMSs from citizens capture the ‘feel’ and sentiment of the smart city at any moment in time. Therefore, a dashboard enabled with analytics of issues gleaned from social media platforms (Twitter, Facebook), as well as emails and SMSs from citizens, as well as posts on the smart city app will let the governing bodies know of the prevailing sentiment in the city.

2. Digital Asset Dashboard:

The Digital Asset Dashboard in the City Command Centre will offer an insightful Geospatial visualization of the City Digital Infrastructure information. This dashboard endeavours to enable what we call the “Socially Aware Integrated Digital Command Centre” by offering an integrated view of the social digital assets and the Network/IOT digital assets.

3. The redressal of grievances:

The issues raised and reported by citizens in the smart city, as received through Social media, emails, SMS and phone calls needs to be managed as Service Orders. The management of these service orders will be automated. Further, the communication with the citizens, as regards the grievance, as well as the associated city departments for the redressal of the grievance in question will be actioned.

Features of SAI3C:

1. Predictive analysis:

  • Uses advanced predictive analysis algorithms in addressing emergency services proactively
  • Uses historical data, statistical data and machine learning to identify future outcomes or unknown events

2. Automated SOPS:

  • Equipped with Automated standard operating procedures to reduce human interventions (but maintaining consensus with authorities) that increases efficiencies for high alert procedures like responses to fire, unattended objects, and other emergency like situations

3. GEO spatial dashboard:

  • Geospatial visualization of the Location Digital Infrastructure information in the Command Centre
  • Integrated view of the digital assets and the Network/IOT digital assets to enable seamless views to authorities

Benefits of SAI3C:

  • Improved productivity & output
  • Customization for flexible monitoring
  • Reduction in operations costs
  • Citizen satisfaction
  • Improved safety & output
  • Predictive maintenance
  • Reliability
  • Data backup

To find out more about YITSOL’s offerings on smart cities, Reach us today!